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Privacy Policy
Last updated: 30 September 2026
Golden Rules of Trading respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how The Golden Rules of Trading (“Golden Rules of Trading”, “we”, “us” or “our”), collects, holds, uses and discloses personal information.
We are based in Victoria, Australia.
Where the Privacy Act 1988 (Cth) and Australian Privacy Principles apply to us, we will handle personal information in accordance with those requirements. We also aim to follow recognised privacy best practice where those requirements do not otherwise apply.
1. What personal information we collect
The personal information we collect depends on how you interact with us.
It may include:
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your name;
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email address;
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contact details;
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account and login information;
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purchase and transaction information;
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billing information;
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communications you send to us;
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customer support enquiries;
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information you voluntarily provide when communicating with us;
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information about how you interact with our Website and digital content;
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device, browser and technical information; and
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other information reasonably necessary to provide our products or services.
We do not intentionally collect information about your personal financial circumstances for the purpose of providing personal financial advice.
Payment card information may be processed directly by our third-party payment providers rather than stored directly by us.
2. How we collect personal information
We may collect personal information when you:
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visit tgrules.com;
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create an account;
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purchase a product;
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access the member area;
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subscribe to communications;
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contact us by email or through the Website;
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request customer or educational support;
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interact with our content; or
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otherwise provide information directly to us.
We may also receive information from service providers that help us operate our Website, process payments, deliver communications or provide our
products and services.
3. Why we collect and use personal information
We may collect, hold and use personal information to:
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provide and administer our products and services;
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process purchases and payments;
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create and manage customer accounts;
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provide access to digital content;
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respond to enquiries and support requests;
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communicate important information about purchases or accounts;
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maintain and improve our Website and educational products;
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understand how customers use our Website and content;
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maintain Website security and prevent fraud or misuse;
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maintain business and transaction records;
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comply with legal and regulatory obligations; and
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send marketing communications where you have consented to receive them or where otherwise permitted by law.
We will not use personal information for a purpose that is unrelated to the reason it was collected unless permitted by law or you have consented to that use.
4. Marketing communications
Where permitted by law, we may use your contact details to send information about Golden Rules of Trading products, resources, updates or offers that may be relevant to you.
You can unsubscribe from marketing emails at any time using the unsubscribe option contained in the communication or by contacting us.
Unsubscribing from marketing communications will not prevent us from sending transactional or administrative communications that are reasonably necessary in connection with your account or purchase.
5. Cookies and website analytics
Our Website may use cookies and similar technologies to operate the Website, remember preferences, understand Website usage, improve performance and support marketing or analytics activities.
Cookies are small files stored on your device or browser.
Depending on the technologies used on the Website, information collected may include your IP address, browser type, device information, pages viewed, referring pages and information about how you interact with the Website.
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the Website.
Where required, we will obtain consent before using non-essential cookies or similar tracking technologies.
6. Third-party service providers
We may use third-party providers to help operate our business and Website.
These may include providers of:
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website hosting and website management;
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member account functionality;
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payment processing;
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email communications;
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customer relationship management;
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analytics;
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cloud storage;
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cybersecurity and technical support; and
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other business administration services.
These providers may process personal information on our behalf where reasonably necessary to perform their services.
We take reasonable steps to work with reputable providers and expect service providers handling personal information on our behalf to protect that information appropriately.
7. Overseas disclosure and storage
Some of the technology and service providers we use may store or process information outside Australia.
As a result, personal information may be disclosed to or accessible from overseas locations depending on the providers and infrastructure used by our business.
Where practicable and where required by applicable privacy law, we will identify relevant overseas locations or countries.
Where Australian privacy law applies to an overseas disclosure, we will take reasonable steps required by law in relation to that disclosure.
Before publishing this Policy, Golden Rules of Trading should review its website, email, payment, analytics, member platform, cloud storage and other service providers and insert known overseas recipient countries here where practicable.
8. How we protect personal information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
These measures may include password protection, access controls, secure third-party platforms and appropriate technical and organisational security practices.
No method of transmitting or storing information electronically can be guaranteed to be completely secure.
If personal information is no longer required, we will take reasonable steps to securely delete or de-identify it where required and where we are not legally required to retain it.
9. Data breaches
If we become aware of a data breach involving personal information, we will assess and respond to the breach in accordance with our legal obligations.
Where the Notifiable Data Breaches scheme applies and a breach is likely to result in serious harm, we will take the steps required by law, which may include notifying affected individuals and the Office of the Australian Information Commissioner.
10. Accessing your personal information
You may contact us to request access to personal information we hold about you.
Where applicable, we will provide access within a reasonable period, subject to any circumstances in which access may lawfully be refused.
We may need to verify your identity before providing access to personal information.
11. Correcting your personal information
If you believe personal information we hold about you is inaccurate, incomplete, out of date, irrelevant or misleading, please contact us.
We will take reasonable steps to correct information where appropriate and where required by applicable law.
12. Anonymity and pseudonyms
Where practicable and where required by applicable law, you may have the option of interacting with us anonymously or using a pseudonym.
However, we may need identifying information where it is reasonably necessary to process a purchase, establish an account, provide paid content, respond to certain requests or comply with legal requirements.
13. Links to third-party websites
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices of third-party websites that we do not control.
We encourage you to review the privacy policy of any third-party website or service before providing personal information.
14. Privacy enquiries and complaints
If you have a question, concern or complaint about how we handle your personal information, please contact us at:
Golden Rules of Trading
ABN: 33 708 488 548
Email: support@tgrules.com
Victoria, Australia
Please provide enough information for us to understand and investigate your concern.
We will aim to acknowledge and respond to privacy complaints within a reasonable period.
If the Privacy Act 1988 (Cth) applies to us and you are not satisfied with our response, you may be entitled to make a complaint to the Office of the Australian Information Commissioner.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, technology or legal obligations.
The current version will be published on our Website and will show the date it was last updated.
We encourage you to review this Privacy Policy periodically.
16. Contact
Golden Rules of Trading
Email: support@tgrules.com
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